Privacy Policy

Ambitions First Group Ltd (“we”, “us”, “our”) is registered in England & Wales with company number 16460574 and a registered office at 3.1 Clarendon Park, Clumber Avenue, Nottingham, NG5 1AH, United Kingdom. We are the data controller for the personal information described in this policy. You can contact us about privacy at support@ambitionsfirst.co.uk.

1. What we collect

• Information you give us: your name, company name, email address, telephone number and the content of messages you send through our contact form, by email or by telephone.
• Engagement information: where you become a client, notes, documents and correspondence created during the work, which may include information about your business and your team.
• Technical information: basic information recorded by our hosting provider when you visit this website, such as IP address, browser type and pages requested, used to keep the site secure and working.

2. Why we use it

• To reply to enquiries and provide quotes, on the basis of your request and our legitimate interest in responding to business enquiries.
• To deliver consulting services and manage the engagement, on the basis of the contract between us.
• To keep business records, invoices and accounts, to meet legal and tax obligations.
• To improve how this website works, on the basis of our legitimate interest in maintaining a secure and functional site.

We do not sell personal information, and we do not use it for automated decision-making or profiling.

3. Who we share it with

We share personal information only where necessary: with our website hosting and email providers, with our accountants for invoicing and statutory records, and with professional advisers where required. Where we use a supplier that processes data on our behalf, they act on our instructions and under a written agreement. We may disclose information where we are required to do so by law or a regulator.

4. How long we keep it

• Enquiries that do not become engagements: kept for up to 24 months, then deleted.
• Client records and correspondence: kept for six years after the end of the engagement, to meet accounting and limitation requirements.
• Invoices and financial records: kept for six years as required by UK tax law.

5. Your rights

Under the UK GDPR you have the right to access the personal information we hold about you, to ask us to correct it, to ask us to delete it where we no longer have a lawful reason to keep it, to restrict or object to certain processing, and to receive information you provided in a portable format. To exercise any of these rights, email support@ambitionsfirst.co.uk. We will respond within one month. If you are unhappy with our response you can complain to the Information Commissioner’s Office at ico.org.uk.

6. Security and international transfers

We use access controls, encrypted connections and reputable service providers to protect information. Our hosting and email providers may store data outside the United Kingdom; where that happens we rely on appropriate safeguards such as the UK International Data Transfer Addendum or an adequacy decision. No method of transmission over the internet is completely secure, and we cannot make it absolutely secure.

7. Cookies

This website uses a small number of cookies and similar technologies to keep the site working and to remember your cookie choice. Details of what is used and how to control it are set out in our Cookie Policy.

8. Changes to this policy

If we make material changes to this policy we will update the date at the top of this page and, where appropriate, tell clients directly. This policy should be read together with our Terms of Service.